Why Shatel?
Millions of people across Iran have opted for Shatel communication and content solutions. The most important reasons for this choice can be listed as follows:
Best product quality and innovation
- Holding the largest and most reliable infrastructure and platforms in the private sector of the country
- Using the most advanced equipment and technologies in the world
- Providing services with features far beyond the contract and altering the concept of “sharing”
- Pioneer in the provision of new services and technologies
Support
- 24-hour sales and customer support services
- Smart support services
- Offering service throughout the country through agents
- Offering service by phone, mobile application, chat, email, and remote and in-person support services
Shatel’s Awards and Achievements
- Top operator selected by Communications Regulatory Authority
- Winner of the Golden trophy of the top brand of high-speed internet service provider for 5 consecutive years
- Holding Iran National Quality Award in Communication and Information Technology for two consecutive years (2016 and 2017)
- Ranking first in customer satisfaction survey in 2018, 2019 and 2020 according to a survey conducted by Communications Regulatory Authority
- Selected as the best workplace for 4 consecutive years
- Holding the National Certificate of Compliance with Consumer Rights
- Holding Golden Trophy of Consumers Right Protection as the only company acting in the field of fixed communication
