Prices of Services and Equipment
Before purchasing Shatel ADSL2+ service, take this point into consideration that the services are offered in different cities and telecommunication centers provided that the required facilities are available. To check if your desired service is available at your local telecommunication center, just call Shatel Sales experts (91000000) or order online on Shatel website.
Please remember that when buying services online, as you log into the online shopping site, you must first check the availability of the service at your local telecommunication center. Moreover, to have a direct access to the list of telecommunication centers, you can click here.
On this page, you can compare Shatel ADSL2+ Internet services, their features and prices and choose the best and most suitable Internet service.
On this page you can only compare prices of Shatel High-Speed Internet (ADSL2+) services. To use Shatel Mobile services and products or to buy a SIM card or top up, you can visit Shatel Mobile website.
As you know, the price of high-speed internet services can vary depending on different features such as quality, SLA, support, FUP, etc. In order to choose and buy the best internet service, in addition to price, you should also consider other features such as speed, quality, 24-hour support, stability, and if the actual quality matches with the quality stated in the contract. Shatel offers ADSL2+ high speed internet services in the form of Fair and FairLight services and in three groups of zar، silver and bronze. Below, you can view and compare prices of Shatel ADSL2+ Internet services in each of these two groups, and select the service you want based on their price and features.
FairZar services Subscription fee
| Service Speed (Kbps) | Total Fair Usage Threshold (GB) | International Traffic Volume (GB) | Service Price (Toman) | ||
|---|---|---|---|---|---|
| 512 | 28 | 14 | 37,500 | ||
| 1024 | 40 | 20 | 60,000 | ||
| 2048 | 70 | 35 | 75,000 | ||
| 3072 | 80 | 40 | 105,000 | ||
| 4096 | 180 | 90 | 120,000 | ||
| 8192 | 380 | 190 | 150,000 | ||
| 16384 | 780 | 390 | 240,000 | ||
| Online Shopping | |||||
package code: 523654
FairSilver services Subscription fee
| Service Speed (Kbps) | Total Fair Usage Threshold (GB) | International Traffic Volume (GB) | Service Price (Toman) | ||
|---|---|---|---|---|---|
| 512 | 20 | 10 | 25,000 | ||
| 1024 | 30 | 15 | 40,000 | ||
| 2048 | 40 | 20 | 50,000 | ||
| 3072 | 50 | 25 | 70,000 | ||
| 4096 | 70 | 35 | 80,000 | ||
| 8192 | 100 | 50 | 100,000 | ||
| 16384 | 200 | 100 | 160,000 | ||
| Online Shopping | |||||
package code: 520756
FairLight Bronze services Subscription fee
| Service Speed (Kbps) | Total Fair Usage Threshold (GB) | **International Traffic Volume (GB) | Service Price (Toman) | ||
|---|---|---|---|---|---|
| 512 | 4 | 2 | 9,500 | ||
| 1024 | 7 | 3,5 | 15,000 | ||
| 2048 | 10 | 5 | 20,000 | ||
| 3072 | 12 | 6 | 27,500 | ||
| 4096 | 20 | 10 | 30,000 | ||
| 8192 | 25 | 12.5 | 37,500 | ||
| 16384 | 40 | 20 | 60,000 | ||
| Online Shopping | |||||
package code: 519187
Subscription Fee for FairOptimal Services with Bronze Services
| Service Speed (Kbps)* | FUP (GB)* | International FUP (GB)* | Subscription Fee (Toman)* | ||
|---|---|---|---|---|---|
| 1024 | 20 | 10 | 20,000 | ||
| Online Shopping | |||||
Package code:519183
*The speed can be up to 16Mbps depending on the phone line quality.
You can view and compare features and advantages of each of Zar، Silver and Bronze services below.
| Features | Zar Services | Silver Services | Bronze Services |
|---|---|---|---|
| SLA | 99/5% | 99% | 98% |
| 24-hour support | ✓ | ✓ | ✓ |
| Automated Customer Support | ✓ | ✓ | ✓ |
| Free on-site support | Third a year | Twice a year | × |
| Free delivery of documents & equipment | ✓ | ✓ | × |
| Priority in call center | ✓ | ✓ | × |
| DDoS protection | ✓ | ✓ | × |
| Free Game profile | ✓ | ✓ | × |
| Firmware update | ✓ | ✓ | × |
Users can also purchase these services as three-, six-, and twelve-month subscriptions. Purchasing the service in the form of a six-month and one-year subscription will be subject to a discount of 5% and 10% respectively. Please note that FUP for periods over one month will also be calculated according to the above table.
*5% of service FUP has been added to the FUP of each service to increase users’ confidence interval of internet usage calculation.
*Given that the domestic Internet Usage tariff (Iran Selected Websites) is calculated at half price (half of the International Internet Usage), the total monthly FUP, which means the domestic Internet usage that can be used, will be twice as much as the International Usage.
* According to Resolution 155 of Communications Regulatory Authority, the minimum upload speed will be one-eighth of the minimum download speed.
* Phone line quality is outside Shatel’s obligations and the upload and download speed of the services mentioned here is the maximum speed and the service that is activated will offer speeds depending on the conditions of the line, and the user will be liable for it. If it is not possible to provide the service at the desired speed, Shatel undertakes to provide the service at the highest speed compatible with the user’s phone line quality. In this case, the difference in the cost of the service compatible with the subscriber’s phone line quality and that of the purchased service, after determining the final speed of the service, will be refunded to the user.
In addition to more than 1,000 Iranian websites on which your data usage is calculated half price, you can use the content of some Iranian websites with free data usage. These special conditions have been offered following agreements made between Shatel and these websites to satisfy users more than ever.
-The Internet usage on local messaging applications, approved by Communication Regulatory Authority, is calculated at one third of the cost.
The monthly FUP of each service is a certain number of Gigabyte that is considered as the monthly allowance of each service. The FUP is fixed for each month and cannot be transferred to the months before or after. Therefore, if you subscribe to services of more than one month, you will not be able to use the total internet allowance of the service period in one month, and if you exceed the permissible monthly FUP, your service speed will be capped and reduced to the legal limit set by Resolution 266 of the Communications Regulatory Authority.
VDSL, or Very High-Speed Digital Subscriber Line, is a method of accessing the new generation of fixed high-speed Internet services, which provides the access to the Internet service with a speed several times faster than other services. For the first time in the country, Shatel offers VDSL services, which is known as a revolution in internet connection speed, to customers using the latest equipment and technology.
Very high-speed VDSL lines can provide users with an average download speed of up to 80 Mbps. The upload speed increases from 1.5 to 2 Mbps to 20 to 40 Mbps and you will experience download and upload speeds ten times faster.
It is worth mentioning that VDSL service will be provided based on the existence of telecommunication facilities in different cities and telecommunication centers. To find out if it is possible to provide this service at your place of residence, please contact Shatel sales experts (91000000) or submit your request by completing the following forms.
1-month Subscription fee for VDSL Services
| Service Name | Total FUP (GB) | International FUP(GB) | Price (Toman) |
|---|---|---|---|
| VDSL-Fair-1-NFG-1 | 200 | 100 | 150,000 |
| VDSL-Fair-2-NFG-1 | 400 | 200 | 200,000 |
| VDSL-Fair-3-NFG-1 | 800 | 400 | 300,000 |
package code: 520096
In some residential and business buildings, VDSL services can be provided by installing cabinets and VDSL service equipment in the building.
1-month Subscription fee for VDSL Services in Residential & Business Buildings
| VDSL high speed internet for Residential & Business Buildings (20/50Mbps*) | |||
|---|---|---|---|
| Service Name | Total FUP (GB) | International FUP(GB) | 1-month subscription fee (Toman) |
| VDSL-Fair-B1-NFG-1 | 160 | 80 | 120,000 |
| VDSL-Fair-B2-NFG-1 | 320 | 160 | 160,000 |
| VDSL-Fair-B3-NFG-1 | 640 | 320 | 240,000 |
It should be noted that due to infrastructure constraints, users in residential and business buildings can use VDSL service at speeds of up to 50Mbps. (package code: 520026)
Apply for VDSL Service for Residential & Business Buildings
Shatel offers a wide range of services and offers to customers. For more information, just contact Shatel sales experts (91000000).
Users can also purchase these services as three-, six-, and twelve-month subscriptions. Purchasing the service in the form of a six-month and one-year subscription will be subject to a discount of 5% and 10% respectively. Please note that FUP for periods over one month will also be calculated according to the above table.
Before purchasing Shatel ADSL2+ internet services, take this point into consideration that the services are offered in different cities and telecommunication centers provided that the required facilities are available at the respective telecommunication center. To check if your desired service is available at your local telecommunication center, call Shatel Sales experts (91000000) or order online on Shatel website.
Please remember that when buying services online, as you log into the online shopping site, you must first check the availability of the service at your local telecommunication center. Moreover, to have a direct access to the list of telecommunication centers, you can click here.
Silver Add-on Internet Packages
| Package Name | International Internet (GB) | Domestic Internet (GB) | Price (Tomans) | ||
|---|---|---|---|---|---|
| 0.5 GB | 0.5 | 1 | 2,000 | ||
| 1 GB | 1 | 2 | 4,000 | ||
| 3 GB | 3 | 6 | 12,000 | ||
| 5 GB | 5 | 10 | 20,000 | ||
| 10 GB | 10 | 20 | 40,000 | ||
| 20 GB | 20 | 40 | 80,000 | ||
| 50 GB | 50 | 100 | 194,000 | ||
| 100 GB | 100 | 200 | 380,000 | ||
| 200 GB | 200 | 400 | 720,000 | ||
| 500 GB | 500 | 1000 | 1,700,000 | ||
| online Shopping | |||||
package code: 522347
Bronze Add-on Internet Packages
| Package Name | International Internet (GB) | Domestic Internet (GB) | Price (Tomans) | ||
|---|---|---|---|---|---|
| 1 GB (1 year) | 1 | 2 | 2,000 | ||
| 5 GB (1 day) | 5 | 10 | 9,500 | ||
| 15 GB (3 day) | 15 | 30 | 28,000 | ||
| 50 GB (7 day) | 50 | 100 | 80,000 | ||
| 100 GB (15 day) | 100 | 200 | 150,000 | ||
| online Shopping | |||||
package code: 522354
Given that the domestic Internet Usage tariff (Iran Selected Websites) is calculated at half price (half of the International Internet Usage), the total monthly FUP, which means the domestic Internet usage that can be used, will be twice as much as the International Usage.
*The Internet usage on local messaging applications, approved by Communication Regulatory Authority, is calculated at one third of the cost
Before purchasing Shatel ADSL2+ service, take this point into consideration that the services are offered in different cities and telecommunication centers provided that the required facilities are available. To check if your desired service is available at your local telecommunication center, just call Shatel Sales experts (91000000) or order online on Shatel website.
Please remember that when buying services online, as you log into the online shopping site, you must first check the availability of the service at your local telecommunication center. Moreover, to have a direct access to the list of telecommunication centers, you can click here.
On this page you can only compare prices of Shatel High-Speed Internet (ADSL2 +) services. To use Shatel Mobile services and products or to buy a SIM card or top up, you can visit Shatel Mobile website.
Consider the following items about the services:
- Based on Shatel incentive policies, users can enjoy free internet usage from 1 to 8 in the morning by purchasing night time internet packages for 15,000 Tomans per month. The guaranteed internet allowance for this package is 10GB on international websites and 20GB on Iranian websites. Services with which the night time package is purchased are called FG and services that do not have this package are called NFG.
- Domestic Internet Usage tariff (Iran Selected Websites) is calculated at half price (half of the International Internet Usage).
- By Fair usage Policy it is meant the maximum amount of internet allowance (send and receive) which is allowed in one month. It is worth mentioning that in services of more than one-month, FUP is calculated on a monthly basis, and if you exceed the FUP, it is not possible to use the FUP considered for the coming months.
- Users can use half the size of the service allowance on international websites. Furthermore, it’s possible for the esteemed users to use the allowance on a combination of international and domestic websites, in a way that they will even be able to use all the traffic on domestic websites.
- When internet usage reaches the FUP, the speed of service is changed to the legal speed set forth in Resolution No. 266 of Communications Regulatory Authority. But users can retrieve their original speed by purchasing internet packages.
- If the “Automated SMS” option is enabled on your bill, Shatel notification SMSes will be sent to you and you will be charged 1,000 Tomans per month plus the VAT and the amount will be added to your bill.
- According to the Fifth Development Plan of the country, the value added tax will be added to the previously mentioned prices.
- For more information on how Shatel high-speed services tariffs are calculated based on the Resolution no.266 of Communications Regulatory Commission, you can read the article here.
- 24-hour support throughout the country is the feature of all Shatel services.
- Purchasing additional internet allowance is possible only via choosing packages.
- As the speed of downloading information (download speed) is displayed in kilobytes per second, to convert the speed of aforementioned services to kilobytes per second, you need to divide the service speed by 8. You can obtain more information on this by reading this article.
- The speed of the services is according to the speed mentioned in the above tables. While Shatel guarantees the speed of each service 95% of the time.
- In the services introduced above, it is not possible to rollover the FUP from each month to the next month, except for internet packages which have been purchased and is transferrable to the next period for one year.
- Based on resolutions of Communications Regulatory Authority the cost of activation and installing these services is 15,000 Tomans.
- Price validity period: All tariffs are calculated and approved in accordance with the decisions of Communication Regulatory Authority and will be valid as long as no changes is made in prices by Communication Regulatory Authority.
- The cost of wiring and activation of subscriber lines that is paid to Iran Telecommunication Company (according to the approval of the 2nd session of meeting no.323 of Communications Regulatory Authority) is 60,000 Tomans, which will be added to the prices. It is worth mentioning that users in residential and business buildings should pay 30,000 Tomans.
- The services offered to the subscribers of Shatel Company are subject to the Service Level Agreement (SLA) of the Data Communication Services, in accordance with the terms and conditions adopted at meeting No. 177 of Communications Regulatory Commission.
- Click here to view the approved parameters.
