Shatel provides ADSL2+ Internet services in various cities and telecommunication centers, subject to the availability of necessary infrastructure. To ascertain the availability of the desired service at your local telecommunication center, kindly contact Shatel at
91000000
or place an order on the
Shop Online Shatel website
.
The cost of high-speed internet services may vary based on several factors. Therefore, to select and purchase the optimal internet service, it is essential to consider other features such as speed, quality, round-the-clock support, stability, and whether the actual quality aligns with the quality specified in the contract.
| FairPlatinum Services Subscription Fee (package code: 530716) | ||||
|---|---|---|---|---|
| Service Speed (Kbps) | Total Fair Usage Threshold (GB) | International Traffic Volume (GB) | Service Price (Toman) | Separation of Base and Additional International Traffic (Gigabytes) |
| 2048 | 110.7 | 41 | 184,800 | 10 + 31 Gig Additional Traffic |
| 3072 | 129.6 | 48 | 256,200 | 12 + 36 Gig Additional Traffic |
| 4096 | 270 | 100 | 299,600 | 40 + 60 Gig Additional Traffic |
| 8192 | 553.5 | 205 | 361,800 | 105 + 100 Gig Additional Traffic |
| 16384 | 1,107 | 410 | 527,500 | 110 + 300 Gig Additional Traffic |
| Online Shopping | ||||
| FairSilver Services Subscription Fee (package code: 530717) | |||||
|---|---|---|---|---|---|
| Service Speed (Kbps) | Total Fair Usage Threshold (GB) | International Traffic Volume (GB) | Service Price (Toman) | Separation of Base and Additional International Traffic (Gigabytes) | |
| 2048 | 64.8 | 24 | 123,200 | 10 + 14 Gig Additional Traffic | |
| 3072 | 81 | 30 | 168,000 | 14 + 16 Gig Additional Traffic | |
| 4096 | 110.7 | 41 | 194,600 | 15 + 26 Gig Additional Traffic | |
| 8192 | 156.6 | 58 | 237,600 | 18 + 40 Gig Additional Traffic | |
| 16384 | 302.4 | 112 | 347,500 | 42 + 70 Gig Additional Traffic | |
| Online Shopping | |||||
| FairLight Bronze Services Subscription Fee (package code: 530718) | |||||
|---|---|---|---|---|---|
| Service Speed (Kbps) | Total Fair Usage Threshold (GB) | **International Traffic Volume (GB) | Service Price (Toman) | Separation of Base and Additional International Traffic (Gigabytes) | |
| 2048 | 13.5 | 5 | 42,900 | 1 + 4 Gig Additional Traffic | |
| 3072 | 16.2 | 6 | 59,800 | 1 + 5 Gig Additional Traffic | |
| 4096 | 27 | 10 | 68,900 | 2 + 8 Gig Additional Traffic | |
| 8192 | 33.7 | 12.5 | 87,100 | 3 + 9.5 Gig Additional Traffic | |
| 16384 | 54 | 20 | 139,100 | 5 + 15 Gig Additional Traffic | |
| Online Shopping | |||||
You can view the features and benefits of Shatel's Platinum, Silver, and Bronze services below.
| Service Features | Fair Service with Platinum Features | Fair Service with Silver Features | Fair and FairLight Service with Bronze Features |
|---|---|---|---|
| SLA | %99 | %99 | %98 |
| 24-Hour Support | ✓ | ✓ | ✓ |
| Intelligent and Automated Support (No User Assistance) | ✓ | ✓ | ✓ |
| Free In-Person Support | 3 times per year | 2 times per year | × |
| Free Delivery of Documents and Equipment | ✓ | ✓ | × |
| Priority Response in Call Center | ✓ | ✓ | × |
| DDoS Attack Protection | ✓ | ✓ | × |
| Free Access to Game Profile | ✓ | ✓ | × |
| Automatic Firmware Update of Equipment | ✓ | ✓ | × |
| Additional Volume | ✓ | ✓ | × |
- Customers have the option to purchase these services through three-month, six-month, and twelve-month subscription plans. The acquisition of the service via a six-month or one-year subscription will entail a reduction of 5% and 10% correspondingly.
- The provision of round-the-clock support across the country is a characteristic of all services offered by Shatel.
- Based on Shatel incentive policies, users can enjoy free internet usage from 1 to 8 in the morning by purchasing night-time internet packages (package code: 525251) at a cost of 45,000 Tomans per month. This package guarantees an internet allowance of 10GB on international websites and 20GB on Iranian websites.
- Keep it in mind that for services exceeding one month in duration, the Fair Usage Policy (FUP) is calculated on a monthly basis.
- A 5% increment has been incorporated into the Fair Usage Policy (FUP) of every service to enhance the confidence margin of user consumption estimations.
- If the “Automated SMS” feature has been activated on your bill, you will receive notification SMS messages from Shatel and a monthly fee of 2,000 Tomans will be incurred.
- In accordance with the provisions outlined in the Fifth Development Plan of the country, the value added tax will be added to the previously mentioned prices.
- In accordance with the resolutions of the Communication Regulatory Authority, the fee for activating and installing the services is 15,000 Tomans.
- The cost of SIM cards and line setup by the Iran Telecommunication Company is 159,000 Tomans, which will be added to the prices above. This fee is also 159,000 Tomans for providing Shatel's dedicated service in residential and commercial complexes.
- Read More
-
- There are over 1,000 Iranian websites that offer a 50% reduction in data usage calculation. Additionally, certain Iranian websites provide free data usage for their content, as a result of agreements established between Shatel and those websites.
- The data usage on domestic messaging apps, approved by the Communications Regulatory Authority, is calculated as 24.87% of the data usage on international messaging apps.
- The maximum upload and download speed of the aforementioned services is subject to variation based on the conditions of the phone line. In the event that the desired speed cannot be achieved, Shatel guarantees to provide the service at the highest speed attainable in accordance with the quality of the user’s phone line. In such a scenario, the discrepancy in cost between the service compatible with the subscriber’s phone line quality and the purchased service will be reimbursed to the user upon determination of the final speed of the service.
- As the speed of downloading information (download speed) is displayed in kilobytes per second, to convert the speed of aforementioned services to kilobytes per second, you need to divide the service speed by 8. You can obtain more information on this by reading this article.
- In general, the quality of phone lines falls under the purview of the user and is not within the scope of Shatel’s obligations.
- Fair usage threshold, the maximum allowed traffic exchange (download and upload) per month at the speed of the purchased service. This traffic volume is fixed for each month and cannot be carried over to subsequent months or periods. If the usage exceeds the monthly traffic limit, the service speed will be reduced to the legal rate stated in Regulation 349-2 of the Communications Regulatory Authority.
- Should the FUP be exceeded, users have the option to restore their original internet speed by purchasing internet packages.
- Considering that domestic traffic (Selected Iranian Websites) is calculated as 37% of "International" Internet traffic, users can, based on their needs and preferences, use a combination of international and domestic traffic or consume all their service traffic for domestic use.
- Purchasing additional internet allowance is possible only via purchasing internet packages.
- Shatel provides an assurance of 95% service speed reliability for each of its services.
- All prices are computed and approved in accordance with the directives of the Communication Regulatory Authority and shall remain effective unless any alterations are made to the prices by the Communication Regulatory Authority.
- The services offered to Shatel users are subject to the Service Level Agreement (SLA) of the Data Communication Services, in accordance with the terms and conditions ratified during the 177th session of the Communication Regulatory Commission. To access the details, kindly refer to this link.
- To verify the tariffs of ADSL Internet services and view the related legal permits, click on this link.
VDSL, or Very High-Speed Digital Subscriber Line, is a method of accessing the new generation of fixed high-speed Internet services, which provides the access to the Internet service with a speed several times faster than other services. For the first time in the country, Shatel offers VDSL services, which is known as a revolution in internet connection speed, to customers using the latest equipment and technology.
Very high-speed VDSL lines can provide users with an average download speed of up to 80 Mbps. The upload speed increases from 1.5 to 2 Mbps to 20 to 40 Mbps and you will experience download and upload speeds ten times faster.
It is worth mentioning that VDSL service will be provided based on the existence of telecommunication facilities in different cities and telecommunication centers. To find out if it is possible to provide this service at your place of residence, please contact Shatel sales experts
(91000000)
or submit your request by completing the following forms.
| 1-month Subscription Fee for VDSL Services Using FTTC Technology (package code: 530899) | ||||
|---|---|---|---|---|
| Service Name | Total FUP (GB) | International FUP(GB) | Price (Toman) | |
| VDSL-Fair-1-NFG-1 | 270 | 100 | 340,000 | |
| VDSL-Fair-2-NFG-1 | 540 | 200 | 453,000 | |
| VDSL-Fair-3-NFG-1 | 1,080 | 400 | 679,000 | |
| Apply for VDSL Service | ||||
- The services provided are on this Silver plan.
- In some residential and commercial complexes, by installing cabinets and placing equipment, VDSL service can be provided in a designated area of the complex.
| 1-month Subscription Fee for VDSL Services in Residential & Business Buildings and Telecommunication Centers (package code: 530899) | ||||
|---|---|---|---|---|
| Service Name | Total FUP (GB) | International FUP(GB) | 1-month subscription fee (Toman) | |
| VDSL-Fair-B1-NFG-1 | 216 | 80 | 272,000 | |
| VDSL-Fair-B2-NFG-1 | 432 | 160 | 362,000 | |
| VDSL-Fair-B3-NFG-1 | 864 | 320 | 543,000 | |
| Apply for VDSL Service for Residential & Business Buildings | ||||
- Customers have the option to purchase these services through three-month, six-month, and twelve-month subscription plans. The acquisition of the service via a six-month or one-year subscription will entail a reduction of 5% and 10% correspondingly.
- The provision of round-the-clock support across the country is a characteristic of all services offered by Shatel.
- Based on Shatel incentive policies, users can enjoy free internet usage from 1 to 8 in the morning by purchasing night-time internet packages (package code: 525251) at a cost of 45,000 Tomans per month. This package guarantees an internet allowance of 10GB on international websites and 20GB on Iranian websites.
- Keep it in mind that for services exceeding one month in duration, the Fair Usage Policy (FUP) is calculated on a monthly basis.
- A 5% increment has been incorporated into the Fair Usage Policy (FUP) of every service to enhance the confidence margin of user consumption estimations.
- If the “Automated SMS” feature has been activated on your bill, you will receive notification SMS messages from Shatel and a monthly fee of 2,000 Tomans will be incurred.
- In accordance with the provisions outlined in the Fifth Development Plan of the country, the value added tax will be added to the previously mentioned prices.
- In accordance with the resolutions of the Communication Regulatory Authority, the fee for activating and installing the services is 15,000 Tomans.
- The cost of SIM cards and line setup by the Iran Telecommunication Company is 159,000 Tomans, which will be added to the prices above. This fee is also 159,000 Tomans for providing Shatel's dedicated service in residential and commercial complexes.
- Read More
-
- There are over 1,000 Iranian websites that offer a 50% reduction in data usage calculation. Additionally, certain Iranian websites provide free data usage for their content, as a result of agreements established between Shatel and those websites.
- Traffic of domestically approved messaging apps by the Communications Regulatory Authority is calculated as 24.87% of international traffic.
- The maximum upload and download speed of the aforementioned services is subject to variation based on the conditions of the phone line. In the event that the desired speed cannot be achieved, Shatel guarantees to provide the service at the highest speed attainable in accordance with the quality of the user’s phone line. In such a scenario, the discrepancy in cost between the service compatible with the subscriber’s phone line quality and the purchased service will be reimbursed to the user upon determination of the final speed of the service.
- As the speed of downloading information (download speed) is displayed in kilobytes per second, to convert the speed of aforementioned services to kilobytes per second, you need to divide the service speed by 8. You can obtain more information on this by reading this article.
- In general, the quality of phone lines falls under the purview of the user and is not within the scope of Shatel’s obligations.
- Fair usage threshold, the maximum allowed traffic exchange (download and upload) per month at the speed of the purchased service. This traffic volume is fixed for each month and cannot be carried over to subsequent months or periods. If usage exceeds the monthly traffic limit, the service speed will be reduced to the legal rate stated in Regulation 349-2 of the Communications Regulatory Authority.
- Should the FUP be exceeded, users have the option to restore their original internet speed by purchasing internet packages.
- Considering that domestic traffic (Selected Iranian Websites) is calculated as 37% of "International" Internet traffic, users can, based on their needs and preferences, use a combination of international and domestic traffic or consume all their service traffic for domestic use.
- Purchasing additional internet allowance is possible only via purchasing internet packages.
- Shatel provides an assurance of 95% service speed reliability for each of its services.
- All prices are computed and approved in accordance with the directives of the Communication Regulatory Authority and shall remain effective unless any alterations are made to the prices by the Communication Regulatory Authority.
- The services offered to Shatel users are subject to the Service Level Agreement (SLA) of the Data Communication Services, in accordance with the terms and conditions ratified during the177th session of the Communication Regulatory Commission. To access the details, kindly refer to this link.
- The minimum guaranteed speed is 30Mbps.
- To verify the tariffs of VDSL Internet services and view the related legal permits, click on this link.
Fiber optic technology has been used for years in developed countries as a replacement for old copper lines. Due to its very high speed and stability, this technology is one of the best infrastructures for providing high-speed Internet. Shatel, with the aim of enhancing user experience and providing access to high-quality Internet, has worked on developing and expanding fiber optic infrastructure in Iran. In Shatel's fiber optic service, the connection from the central office to the user's home or business is established directly over fiber optics, enabling access to high-speed Internet at speeds ranging from 100 to 1,000 Mbps.
| Fiber Optic Internet Packages | ||||
|---|---|---|---|---|
| Package Name | Duration (Months) | Equivalent International Traffic (GB) | Price (Toman) | |
| Fiber Optic Premium Package | 3 | 300 GB (100 GB per month) |
6,045,20053% |
|
| Fiber Optic Extreme Package | 6 | 2400 GB (400 GB per month) |
9,368,00066% |
|
| Online Shopping | ||||
- The Premium package is available in 6- and 12-month periods, and the Extreme package is available in 12-month periods. For more information, please contact our sales experts.
- Minimum Guaranteed Speed: 100 Mbps
- To verify the tariffs of this promotion's services and view the related legal permits, click on this link. Package codes: (533170, 533168)
| Service Features | Fiber Optic Premium Package | Fiber Optic Extreme Package |
|---|---|---|
| Namava Subscription | 3-month Namava Subscription | 6-month Namava Subscription |
| Fiber Optic ONT Modem | ✓ | ✓ |
| Installation and Setup | ✓ | ✓ |
| No Telephone Line Required | ✓ | ✓ |
| Up to One Month Money-Back Guarantee if Unsatisfied with the Service | ✓ | ✓ |
| Fiber Optic Internet Renewal Package | |||
|---|---|---|---|
| Service Name | Duration (Months) | Equivalent International Traffic (GB) | Price (Toman) |
| Fiber Optic Internet Renewal Package | 12 Months of High-Speed Fiber Optic Internet | 12 GB International Traffic | Price: 16,000 |
To verify the tariffs of this promotion's services and view the related legal permits, click on this link. Package code: (530912)
- Read More
-
- The value-added tax amount, in accordance with the country's Fifth Development Plan law, will be added to the above costs.
- In addition to over 1,000 Iranian websites that enjoy half-price traffic, following agreements between Shatel and some domestic websites, traffic for accessing some of these websites is considered free for Shatel users.
- Traffic of domestically approved messaging apps by the Communications Regulatory Authority is calculated as 24.87% of international traffic.
- Since download speed is displayed in kilobytes per second, to convert the speed of high-speed services to kilobytes per second, you need to divide the service speed by a number. By reading this article, you can get more detailed information on the topic.
- Fair usage threshold, the maximum allowed traffic exchange (download and upload) per month at the speed of the purchased service. This traffic volume is fixed for each month and cannot be carried over to subsequent months or periods. If usage exceeds the monthly traffic limit, the service speed will be reduced to the legal rate stated in Regulation 349-2 of the Communications Regulatory Authority.
- If users exceed the fair usage threshold, they can purchase additional traffic to regain the original service speed.
- Considering that domestic traffic (Selected Iranian Websites) is calculated as 37% of "International" Internet traffic, users can, based on their needs and preferences, use a combination of international and domestic traffic or consume all their service traffic for domestic use.
- Purchasing additional traffic is only possible by selecting traffic packages.
- Shatel guarantees the specified service speed 95% of the time.
- All prices are calculated and approved according to the Communications Regulatory Authority's regulations, and will remain unchanged until any price adjustments are made by this authority.
- Services provided to Shatel users, according to the regulations approved in session 177 of the Communications Regulatory Commission, are subject to the Service Level Agreement (SLA). To view the parameters of the mentioned regulation, click here.
- The minimum guaranteed speed is 100 Mbps.
Before purchasing Shatel Internet (ADSL2+, VDSL, Fiber Optic, etc.), please note that the availability of each service depends on the existing technical infrastructure in different cities and central offices. To check service availability at your home or business, you can contact Shatel sales experts at 91000000 or place your order through the Shatel Online Purchase Page. Also, please note that according to the Communications Regulatory Authority's regulation, domestic traffic on Selected Iranian Websites is calculated as 37% of international traffic. Therefore, users can, depending on their needs, use a combination of international and domestic traffic or use all their service volume for domestic traffic only.
| One-Year Silver Extra Traffic Packages for XDSL Service (Package Codes: 530437) | |||||
|---|---|---|---|---|---|
| Package Name | International Internet (GB) | Domestic Internet (GB) | Price (Tomans) | ||
| 1 GB | 1 | 2.7 | 5,360 | ||
| 3 GB | 3 | 8.1 | 16,080 | ||
| 5 GB | 5 | 13.5 | 26,800 | ||
| 10 GB | 10 | 27 | 53,600 | ||
| 20 GB | 20 | 54 | 107,200 | ||
| 50 GB | 50 | 135 | 268,000 | ||
| 100 GB | 100 | 270 |
522,6003% |
||
| 200 GB | 200 | 540 |
1,005,0007% |
||
| 500 GB | 500 | 1350 |
2,278,00015% |
||
| Online Shopping | |||||
| Bronze Add-on Internet Packages (package code: 530438) | |||||
|---|---|---|---|---|---|
| Package Name | International Internet (GB) | Domestic Internet (GB) | Price (Tomans) | ||
|
1 GB (1 year) |
1 | 2.7 | 2,680 | ||
|
5 GB (1 day) |
5 | 13.5 | 12,700 | ||
|
15 GB (3 day) |
15 | 40.5 | 37,500 | ||
|
50 GB (7 day) |
50 | 135 | 107,200 | ||
|
100 GB (15 day) |
100 | 270 | 201,000 | ||
| Online Shopping | |||||
*Traffic of domestically approved messaging apps by the Communications Regulatory Authority is calculated as 24.87% of international traffic.
| Fiber Optic Internet Additional Traffic | |||
|---|---|---|---|
| Package Name | International Internet (GB) | Domestic Internet (GB) | Price (Tomans) |
| 50 GB | 50 | 135 | 134,00050% |
| 100 GB | 100 | 270 | 268,00050% |
| 200 GB | 200 | 540 | 530,00051% |
| 500 GB | 500 | 1,350 | 1,300,00051% |
| 1000 GB | 1000 | 2,700 | 2,570,00052% |
Additional traffic packages can be used at any time and on any day during the contract period. The value-added tax amount, in accordance with the country's Fifth Development Plan law, will be added to the above costs. To verify the tariffs of this promotion's services and view the related legal permits, click on this link. Package code: (528795)
VMG3625-T50B
Price: 3,340,000 Tomans
P-650-T1 V3
Price: 2/460/000 Tomans
P-660RU-T1
Price: 1,250,000 Tomans
WAH1004
Price: 1,880,000 Tomans
WAH3004
Price: 2,610,000 Tomans
WAH3604
Price: 5,750,000 Tomans