As one of the country’s large corporations active in Internet service providing and Internet connectivity solutions, Aria Rasana Tadbir (Shatel) has successfully provided clients all over the country with effective services since the business startup seven years ago. Shatel is the first ADSL2+ service provider in the country, and the first gigabit wireless network operator based on registered microwave frequency.

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By expanding the range of service distribution in different provinces through sister companies and agencies; Shatel Group has built up a countrywide service providing coverage. The Group now has a major share of the Internet market customers and the supplementary services, especially in the field of high speed ADSL2+ Internet service providing.

By applying cutting edge technologies, top of the shelf equipments and advanced expertise of top notch professionals and technical experts to provide all clients with high quality Internet access services and effective user connection setup, Shatel has managed to reduce the gap between customer expectations and service quality to a minimum degree and follow a solid and organized plan in its progressive course of activity, aimed at upgrading the quality level of services and gaining total customer satisfaction. At present, hundreds of thousands of home users and thousands of different organizations and companies use Shatel services to access the Internet and establish LAN and MAN network connections.

To increase customer satisfaction, Shatel Group has succeeded in employing effective and efficient approaches to make the best of powerful IT tools for establishing constant interaction with customers and provide them with their needed services at the best quality and least amount of time possible. As a result, the number of Shatel clients has continuously and considerably climbed during the company’s active life. This trend of growth is still on, as a large number of new clients join the present users of Shatel services everyday.

Today, close to 600 young and innovative professional are working in different capacities at Shatel, making it possible for the Group to continue its progress towards the ultimate corporate goals and achievement of customer satisfaction.